Pet Insurance Information & Recommendations
(General Information Only – Not Insurance Advice)
Our hospital is not licensed to sell or interpret pet insurance policies and is unable to advice on what specific plans do or do not cover. Coverage, exclusions, waiting periods, and reimbursement are determined by each insurance provider and the individual policy selected.
That said, Companion Animal Health and Rehabilitation Center is happy to share general information about pet insurance companies that many clients ask about and encourages pet owners to contact providers directly for complete details.
Trupanion is a pet insurance provider commonly used by clients seeking support for unexpected veterinary expenses.
Important Note About Trupanion Express
Companion Animal Health and Rehabilitation Center is enrolled in Trupanion Express, Trupanion’s direct payment system. When a claim is eligible under a client’s policy, this system may allow Trupanion to pay the hospital directly at the time of checkout, reducing the amount the client pays upfront.
Eligibility and payment decisions are made solely by Trupanion.
For policy details, pricing, and eligibility questions, clients should contact Trupanion directly at (888) 733-2685 or visit their website.
Pumpkin Pet Insurance is another provider that many pet owners explore when seeking financial assistance with veterinary care.
Pumpkin typically operates on a reimbursement model, meaning clients pay the hospital at the time of service and then submit a claim to Pumpkin for review and potential reimbursement, based on their individual policy.
For plan options, pricing, and claim questions, clients should contact Pumpkin directly at (866) 273-6369 or visit their website.
Important Reminders
- Pet insurance policies vary by provider, plan, pet age, breed, and enrollment date
- Pre-existing conditions are determined by the insurance company, not by the hospital
- The veterinary team cannot guarantee reimbursement or interpret policy language
- Pet owners are encouraged to enroll before medical issues arise, as most plans include waiting periods
