Frequently Asked Questions

Helpful answers about appointments, services, payments, and pet insurance—designed to make your visit easier.

Veterinarian examining a small brown dog with a stethoscope.

Appointments & Visits

Do I need an appointment, or do you accept walk-ins?

How do I request an appointment?

What should I bring to my first appointment?

Services & Care

What types of pets do you treat?

Do you offer emergency services?

Do you perform surgery?

A smiling dog shaking hands with a person indoors.

A relaxed dog lying on a green exercise ball with human hands holding its legs.

Rehabilitation & Chiropractic Care

What conditions benefit from rehabilitation services?

What happens during a rehabilitation evaluation?

Is chiropractic care safe for pets?

Payments & Fees

When is payment due?

What forms of payment do you accept?

Do you offer payment plans?

Vet and pet owner consulting at a clinic desk with a French bulldog.

A dog sitting next to a pet insurance document held by a person.

Pet Insurance

Do you accept pet insurance?

How does pet insurance reimbursement work?

New Clients

Are you accepting new patients?

Do you offer a new client discount?

A woman and a man pet a large fluffy dog indoors.